ࡱ> 5@ 8bjbj22 XX!  ZZZ8Z|T[ ht\L\\\\P``42adffffff$MR` kd_@`@kdkd\\iiikd^\ \dikddii=i~<8z N |\h\ xQZYetX0Gfz|  |,Naari`b\bNaNaNa NZh^ Z Guidance for Centres Section 1 of the Centre recognition form is automatically merged from information that you submitted to the OCN during the enquiry stage. Please can you check that the information is correct and if any amendments are needed then please amend on the form and initial the changes which you have made. This form needs to be completed and submitted during or immediately after your first meeting with the OCN and any changes that you identify will be made by the OCN after this meeting. 1. Centre Details Centre Name A centre is defined as an organisation or consortium accountable to an awarding body for the assessment arrangements leading to the award of a qualification or unit accreditation. This is the name that will appear on your learners certificates. UKRLP Number UKRLP is the UK Register of Learning Providers is a DfES portal to provide better access for front line providers, a closer meeting of employers needs and better information for learners. The portal is designed for learning providers and education-sector stakeholders. The UKRLP is a database used by government departments, agencies, learners and employers. It is free to use and means providers only have to update their information in one place to share it with all agencies. Provider registration opened on 1st August 2005. Providers are verified against a recognised external source and allocated a UK Provider Reference number (UKPRN) used to share information with partner agencies of the UKRLP. To register for UKPRN contact  HYPERLINK "http://www.ukrlp.co.uk" www.ukrlp.co.uk Centre Type Please check your centre type is correct. 2. Key contacts Head of Organisation The head of the organisation, e.g. Chief ExecutiveCentre ContactThis person would be the key contact between the OCN and the Centre and this person: Can commit resources for your centre Signs the Centre Recognition applicationCurriculum Development Contact The person with overall responsibility for curriculum planning and development within your centre. This person: Ensures courses submitted to the OCN have been through internal course approval Quality Assurance Contact Key responsibilities include: Internal quality systems including internal verification, standardisation, response to quality assurance reports and annual reviews Ensuring the initial training and updating of staff involved with internal Quality systems, including AIVS Ensuring the regulations for qualifications are met e.g. security of external/internal assessments Liaising with OCN Quality Review staff Ensuring the Centre is represented at Standardisation events and that samples of learners work is made available. Administration ContactKey responsibilities include: Ensuring accurate and prompt completion of administrative forms/processes Submitting Learner registration forms within specified time frames Liaising with OCN staff and forwarding necessary documents to tutors and other staff Maintaining accurate records of all course and learner registrations Ensuring the prompt distribution of certificates to learners Finance Contact Key responsibilities include: Ensuring timely payment of invoices Liaising with OCN finance staff  3. Additional Information The Centre has to confirm that they have the relevant arrangements and documentation in place relating to the following policies and procedures: Access to fair assessment statement Appeals procedure for candidates Complaints procedure Disability Discrimination policy Equal Opportunities and Diversity policy Health and Safety policy Internal Verification policy Malpractice procedure Policy on checking for criminal records Where a Centre does not have the above policies and procedures in place the OCN will include these as actions on the Centre Recognition Report and may withhold centre recognition until they are in place. 4. Centre Recognition terms and conditions The Centre Contact needs to check and sign the application to confirm your Centre complies with the terms and conditions. You will need to provide evidence of documentation to N/OCN during post recognition monitoring activity. Terms and Conditions Have a robust system for the internal approval of all N/OCN courses All Centres must be able to demonstrate and have documented an internal approval process for the approval of all N/OCN courses. Guidance for Centres on robust internal approval system As part of Centre Recognition the OCN expects that the centre will have a robust system in place for internal course approval to ensure courses are coherent. This document gives guidance on how to put courses together and what would be expected for internal course approval. Centres should read this guidance carefully before creating courses. OCN Courses As a centre recognised to deliver courses and/or national qualifications from the NOCN Credit and Qualification Framework you will be able to combine units in a variety of ways to build courses and progression qualifications. It is essential that in using this flexibility you are mindful of the need to ensure that the course/s you offer to learners are coherent. Course Coherence A course needs to be coherent in that; the units are combined so that the learning outcomes relate to one another in a meaningful way and meet the needs of the particular target group, leading to appropriately identified progression routes. Where the units selected are NOCN qualification units, they should be combined wherever possible according to the rules of combination for the particular qualification to maximise the opportunities for learners to achieve the full qualification. Additional guidance for NOCN qualifications is available on the NOCN website  HYPERLINK "http://www.nocn.org.uk" www.nocn.org.uk in the qualification guide. In designing a coherent course all of the following should be considered: How does the course meet the needs of the target group? What are the entry requirements/skills required to ensure that a learner will benefit from the course? What are the likely progression routes for learners and are these as wide as possible? What is the volume of learning and does this relate to the guided learning hours being proposed? Is it at the appropriate level(s)? What is the expected Intended Credit Target for Full Achievement for a learner who successfully completes the course? For NOCN qualifications are all the rules of combination being applied, including the use of mandatory and optional units to ensure that the opportunity for learners to achieve the full qualification is maximised? How any units previously achieved can be used to enable progression towards the qualification? Does the course title fully reflect the course content? Remember the title of the course will appear on the learners certificate. Choosing your course title Your chosen course title must accurately reflect the content of the course You must avoid the use of Award, Certificate or Diploma in any locally designed course. You must avoid using Access to----- except where the course is a QAA recognised Access to HE course. What is expected of OCN Recognised Centres? The OCN expects that the Centre will have in place a robust system for internal course approval. The OCN will audit the centres compliance with this through the Quality Review process, and centres may be required to produce documentary evidence for a sample of courses. Have resources, systems and staffing that will be appropriate to support the qualifications provided and ensure that staff have access to appropriate training, guidance and support The Centre must ensure that: An appropriate staffing structure is in place to meet all course delivery requirements The qualifications and profile of all staff that deliver NOCN accredited learning are appropriate for the curriculum assessment methodology and the target group All delivery staff will be supported to achieve relevant and appropriate professional qualifications in line with current Government strategy and policy. This includes specific requirements, for example, basic skills qualifications All delivery staff will be able to access training in OCN Assessment and Internal Verification, including the NOCN Tutor Assessor Award and the NOCN Internal Verifier Award All staff new to N/OCN provision will be inducted by the Centre into relevant procedures, including administration and internal quality assurance All staff new to N/OCN provision will be provided with relevant N/OCN documentation and be supported in administration requirements, delivery and assessment The local OCN is notified in writing of any changes to staff appointed as OCN contacts Appropriate IT/materials/facilities are available to enable learners to achieve learning aims It undertakes to use buildings for assessment purposes that provide access for all candidates, in accordance with relevant legislation E-assessment N/OCN recognises that e-assessment is a rapidly growing area and supports the work of the regulatory authorities and LLUK in developing standards for systems and staff. At the present time, centres that wish to offer qualifications using e-assessment must have: E-Testing An ICT system that meets the specifications set out by N/OCNs technical partner Staff to administer e-tests and provide technical support, prepare learners, and invigilate to ensure that e-tests are conducted appropriately E-Portfolios Systems that comply with the criteria set out in the awarding body protocols Further details about these requirements are available from the OCN. 4.3 Ensure that valid and reliable assessments of learners achievements are conducted and recorded NOCN supports the RARPA (Recognising and Recording Progress and Achievement in non-accreditated learning) process standards. The five elements of the staged process are mapped to the key questions of the Common Inspection Framework. These five elements are: 1. Course aims that are clearly stated 2. Initial assessment of learners starting points and needs 3. Discussion and negotiation to identify appropriately challenging objectives 4. Formative assessment, checking on progress and giving feedback 5. Final recognition of progress, recording and celebration of achievement Aims There should be clearly stated aim(s) for all programmes Initial assessment The Centre should work with the learner in recording the outcome of the process of establishing learners starting points. Records may include learners self-assessment of prior learning and/or learning and support needs. Learning goal(s) Learning goal(s) should be clearly stated and be suitably challenging objectives for all programmes and, wherever feasible, for each learner Recognition and recording of progress Examples of recording could include records of learner self-assessment, group and peer assessment; tutor records of assessment activities and individual/group progress and achievement. Learners files, journals, diaries, portfolios, artwork; videos, audiotapes, performances, exhibitions and displays; individual or group learner testimony; artefacts, photographs and other forms of evidence Further information on RARPA is available at  HYPERLINK "http://www.lsc.gov.uk/rarpa" www.lsc.gov.uk/rarpa The Centre must ensure that the arrangements for assessment are rigorous and appropriate and explicitly identified, and ensure that the principles above are implemented. 4.4 Ensure that it has in place an appeals and complaints procedure and learners are made aware of this Appeals and Complaints procedure Each Centre must have an appeals and complaints procedure which covers the following: Note: Further guidance on this to follow from Quality Group 4.5 Implement a quality management system that is systematically reviewed to ensure that learners and staff needs are met, that all appropriate persons are kept up to date with quality policy, procedures and standards, and that responsibilities for the management of these systems are clearly and appropriately allocated Quality Assurance The Centre will develop and implement a robust internal quality assurance system that is periodically reviewed/amended where necessary. Internal Verification: Definition and Purpose An effective Internal Verification system ensures assessment practices and decisions are regularly reviewed and evaluated to ensure the validity of the award of credit. NOCN Guidance on Internal Verification Any centre delivering OCN provision must have quality systems in place to underpin that delivery. Systems will vary between centres according to what is appropriate in the particular situation. Practices that work in a large centre will not necessarily work in small one, and the context of, for example, an employer-based provider may mean that there are different requirements from that of a college. Whatever the situation there are two key points there must be an appropriate system in place, and there must be evidence that it is implemented effectively. Quality system is an umbrella term that includes a number of key aspects of the way that a centre is run. In reviewing the system that any centre has in place we are looking for it to deliver a range of outcomes, including: A team of well-informed, committed and supported tutors, sufficient in number for the planned provision Adequate resources to support learners study Guidance and support for learners and provision for individual needs Equal opportunities in practice that help to maximise the participation of learners Assessment procedures which are inclusive and offer participation, equity and reliable standardisation Systems which provide efficient recording and evaluation Real progression routes for learners, and preparation for work and/or further study including confidence building and basic/key skills achievements. Internal verification Internal verification is the means by which a centre ensures that many, perhaps all, of these outcomes are achieved. It is a process by which the centre regularly samples and evaluates its assessment practices and decisions and acts on the findings to ensure consistency and fairness. It involves two key processes verification and standardisation and is carried out by one or more internal verifier. The role of the internal verifier is to ensure that: Assessment is appropriate, consistent, fair and transparent and does not unintentionally discriminate against any learner Tutors/assessors receive ongoing advice and support, for example in designing assessment activities Learners clearly understand assessment requirements and are given opportunities to achieve against the assessment criteria Learners work is presented in a manner that enables effective verification to take place Evidence of learner achievement is clearly mapped to the assessment criteria Recommendations for the award of credit are valid, reliable and consistent Internal verification arrangements must include as a minimum: An identified individual responsible for co-ordinating the internal verification process A planned structure for internal verification that incorporates all of a centres OCN provision An agreed and published annual timetable for internal verification, including internal verification meetings Clear and documented roles and responsibilities for all those involved A forum for discussion of borderline cases and good practice in assessment Sampling of assessed work standardisation of assessed work Full and clear records and action plans Regular evaluation of the process An internal verifier therefore has a central role in the operation of the centres quality system. A centre may have one or more internal verifiers, according to the size and variety of its provision. All must have experience relevant to the area(s) for which they moderate. They should also have an understanding of quality assurance and improvement, and the centre must ensure that they develop their practice in this field. Most OCN regions offer introductory and refresher training for internal verifiers and the NOCN Internal Verifier Award (IVA), which covers both the theory and practice of the role in more detail. Models of internal verification There are a number of models of internal verification that Centre can operate, depending on their particular situation. Some key points underpin all models: All tutors/assessors must be involved All OCN provision must be included Nobody can internally verify work that they have themselves assessed. Model 1 single internal verifier: This is the simplest arrangement, in which there is one internal verifier who verifies the work of all of a Centres assessors. This model would be particularly appropriate for a small centre. Model 2 designated assessors act as internal verifiers: In this model a number of a Centres assessors are identified as internal verifiers, and each is responsible for moderating the work of one or more other assessors. There must be an identified co-ordinating internal verifier, who has overall responsibility for ensuring that the verification process operates effectively. S/he would normally verify assessment carried out by the other internal verifiers. This model would be appropriate for a larger centre, particularly where there is provision across a number of sectors. In this case the co-ordinating internal verifier is likely to have significant experience in quality assurance that enables him/her to verify across the range of the centres provision. Model 3 all assessors act as internal verifiers round robin and pairs Round Robin: involves a circle of assessors each verifying anothers work for example assessors A verifies for assessor B, assessor B for assessor C and assessor C for assessor A. In theory there is no upper limit to the size of the circle, although in practice it must remain manageable. Pairs: where verifiers work in pairs to confirm assessment decisions. A+B, C+D. In both of these models one member of staff must act as co-ordinating internal verifier to ensure that the process operates effectively. Internal verification activities The following activities must take place during the course of an internal verification cycle. The length of this cycle will vary according to a centres provision. In many cases this will be based on an academic year, but some will use the calendar year and others will operate on a rolling basis with a succession of short courses for which the start and finish of a year could be set at any agreed point. Planning for internal verification A plan of the proposed internal verification activity must be developed before the cycle begins. This must indicate what will happen, when it will happen and who is to be involved and how it is to be recorded. Induction and updating for tutors/assessors All new tutors/assessors must be introduced to the centres N/OCN provision, processes and practice. It is essential that they: Have all the relevant units, assessment materials and other course documents Clearly understand the assessment requirements and procedures Have information about and access to training opportunities and support materials, both within the centre and as provided by the OCN. All tutors/assessors must know who is managing the internal verification process and who will actually carry out the internal verification of the work they will be assessing. They need to know what is in the verification plan and about any issues relevant to their work that may have arisen from previous internal or external verification or from evaluation of the verification process. Planning and managing assessment It is essential that assessment is carried out in a structured way, both for the benefit of the learners and in order that effective internal verification can take place. The internal verifier will therefore need to work with tutors/assessors before a course begins to ensure that: Assessment tasks allow learners to meet all the necessary assessment criteria Wherever possible a range of assessment methods is used Where more than one tutor/assessor works with a learner group the assessment tasks form a coherent whole across the course in terms of content, style and timescale Where more than one learner group is following the same course the assessment tasks are either the same for each group or, if the diversity of the groups requires differing tasks, consistent with each other in terms of fairness to the learners Learners are made aware at the beginning of the course what the assessment requirement will be A process is in place that incorporates constructive individual feedback to learners on their assessed work. Over the course of the year the internal verifier will need to ensure that assessment is being carried out as planned. This will involve holding regular internal verification meetings with tutors/assessors. These meetings should be specific to the internal verification process to allow it to receive the necessary focus even if all those involved work closely together and discuss assessment and verification informally in the course of their work. The internal verifier will also need to meet with learners at some point during their course to ensure that their experience of assessment is positive. In particular it is important that they: Understand the assessment requirements Are receiving clear and constructive feedback on their assessed work Are making progress towards meeting all the required assessment criteria. The timing of a meeting with learners should be appropriate to the particular course and group. It should be far enough into the course for some meaningful assessment to have taken place, but early enough for any issues to be addressed before the learners chances of achievement are compromised. Sampling assessment It is the internal verifiers responsibility to monitor the quality of assessment through the sampling of assessment practices and decisions. The internal verifier not the assessor should specify the sample of assessed work that s/he wants to see, and it is important that the sample is sufficient for the internal verifier to form a view on the consistency and validity of the assessment. The minimum sample size is 10% or five portfolios, whichever is the greater. In sampling assessed work the internal verifier should look for evidence that: Assessment activities are standard and appropriate for the course and the learners Assessment decisions are fair and consistent, both across provision and over time Assessors are providing learners with clear and constructive feedback on their work Clear and accurate assessment records are maintained. It is not usually possible or necessary to verify every aspect of assessment at each internal verification exercise or event. A properly selected representative sample should identify any issues with assessment practices and decisions. To ensure that a sample is representative, the internal verifier must take into account all variable factors that may impact on the quality of assessment. These factors, on the basis of which the verifier defines a sampling strategy, include: Delivery sites Tutors/assessors Number of units Unit level and credit value Delivery methods Assessment methods Borderline cases Reasonable adjustments Issues arising from previous verification The internal verifier should check the selected sample in three ways: All assessment for an individual learner to ensure assessment is appropriate, consistent and complete Specific learning outcomes across a number of learners to ensure that assessment is consistent for all learners Level and credit value to establish that standards are maintained across units, assessors and sites, and over time, and continue to reflect the requirements of the assessment criteria. Standardisation Internal standardisation must form part of a Centres quality reporting cycle. The internal verifier must ensure that this takes place. At least one standardisation event must be held annually in larger centres with a range of provision it may be more useful, and logistically more achievable, to run a number of events covering different sectors. There are a number of requirements for the standardisation process to be effective: All tutors/assessors must take part Assessed work from the current year for all tutors/assessors must be included The full range of the centres provision must be covered Samples must be made available for regional standardisation if required A Report must be written identifying the outcomes and actions from the standardisation event and this must be made available to the Quality Reviewer Record keeping It is essential that full records of internal verification are maintained. These should include: The internal verification plan Minutes of internal verification meetings The sample taken by the internal verifier, normally in the form of a matrix The internal verifiers comments and feedback given to tutors/assessors Any resulting action points and details of how these have been or will be addressed Awarding credit In all cases the award of credit being claimed for each learner must be clearly shown on the Recommendation for the Award of Credit form (RAC), which also needs to be signed by the tutor/assessor. The authorising signature will then be added by the centres approved internal verifier or an OCN Quality Reviewer, as applicable. A Centre where there is one or a number of AIVS will be able to claim the award of credit directly from the OCN. This Direct Claims status is based upon having staff who are AIVS for the sector and/or courses for which credit is being claimed and where quality systems are operating effectively. The Centre will receive reports through their Quality Reviewer which will confirm their Direct Claims status. The OCN will monitor a Centre and may, subject to reports from Quality Reviewers, withdraw Direct Claims status. Approved Internal Verifier Status (AIVS) If an internal verifier holds Approved Internal Verifier Status (AIVS) within a Centre they will be able to sign off the award of credit for that Centres learners. This should only be done when the internal verifier is satisfied, on the basis of their verification activities, that the learners have met the appropriate assessment criteria. AIVS are only approved following completion of the appropriate NOCN training and after providing evidence of good practice. They are approved individually, for a particular centre and, in larger centres, normally for a particular curriculum area. AIVS relates only to an individual verifier within a particular centre and is not in any way transferable, either between verifiers or between centres. It can be withdrawn at any time if either the practice of the verifier or the structure and support provided by the centre falls below the expected standard. Recommendation for Award of Credit: Role of Quality Reviewer In cases where AIVS is not held, the internal verifier will need to arrange for the Recommendation of the Award of Credit through the OCN. This will normally be by the OCNs appointed Quality Reviewer for the centre, or possibly in particular cases, by a Quality Reviewer who is a subject specialist. The person from the OCN who is carrying this out may need, amongst other things, to: Check that the course in operating in accordance with the centres approval Meet with learners to get their feedback Sample assessed work Review the arrangements for internal verification. Approved Internal Verifier Status (AIVS) All Centres should seek to achieve AIVS for their OCN provision in order to both ensure and measure the rigour and robustness of internal quality systems and to avoid potential future increases in the cost of quality review. What is AIVS? AIVS is the mechanism whereby the OCN approves named individuals to authorise the award of credit for specific courses at a recognised centre. Please note that AIVS cannot currently be applied to Access to HE provision. What are the benefits of AIVS? Where a Centre has one or more AIV then it is possible, for those courses for which the AIV is able to sign the RAC, for the award of credit to be approved immediately on completion of a course and therefore allowing prompt certification. Secondly, the records required by the OCN provide an audit trail of internal quality assurance and improvement. Other benefits includeongoing monitoringand advice by the NOCN Quality Reviewer and the opportunity for centre staff to access training and professional development. Routes to AIVS A Centre can nominate staff for AIV status and the risk assessment process, undertaken by the OCN, will identify, through the training plan for the organisation, the most appropriate route. In existing Centres staff may have already achieved the IMA and be able to provide evidence of practice. In these cases staff could migrate to AIV through this route. The OCN should log this as progress through the historic route (refer to OPUS guidance, to follow). In all other cases staff nominated or identified for AIVS would be able to achieve this through a combination of current verifier qualifications or the achievement of the full NOCN IVA together with demonstration of robustness of practice within their sector/curriculum area which would be confirmed by the Quality Reviewer for the centre. The following diagram illustrates this process. A verifier qualification (Minimum unit one of the IVA or other acceptable qualification with updating and attendance at OCN contextualisation training)  Subsequent monitoring of practice by QR  Confirmation of robustness of practice and AIV status (Conditional on IVA candidates completing unit two within agreed timescale) Monitoring of AIVS The Quality Reviewer for the centre will monitor the work of the AIVs. Withdrawal of AIVS The OCN may withdraw approved status of an individual internal verifier if it finds and can provide evidence that required standards have not been adhered to. 4.6 Agree to contribute to the process of N/OCN standardisation Standardisation The centre must: Plan and undertake standardisation of internally set tasks and the outcomes of internal assessment Contribute assessed material to N/OCN standardisation activity in accordance with published procedures Purpose To ensure consistency in the application of level and credit across N/OCN provision To promote consistency of practice in assessment and moderation To inform the N/OCN quality improvement cycle, including training and development To ensure that different assessment activities allow for the generation of appropriate assessment evidence, with direct reference to the Assessment Definitions document as appropriate To share good practice To identify national exemplary benchmarks. Process There are 3 tiers of standardisation activity - Centre, Regional and National. The tiers are related as follows: Regional Standardisation samples evidence from Centre Standardisation and feeds back the outcomes to Centres National Standardisation samples evidence from Regional Standardisation and feeds back the outcomes to OCNs. Standardisation is therefore planned by OCNs and Lead N/OCNs together to ensure that samples flow between tiers over the agreed time period. All QCA sub-sectors should be covered over a 3 year cycle, based on curriculum areas, qualification groupings, individual qualifications etc, with samples selected according to the following criteria: Most commonly delivered Priorities identified by a majority of OCNs Priorities identified by the Lead N/OCNs Quality Reviewers are responsible for identifying and collecting evidence from Centres, based on levels, ie top, middle, bottom within a level or from different levels. OCN staff at Regional Standardisation events then select a further, smaller sample to send to National Standardisation. However, the samples agreed by OCNs and Lead N/OCNs are not exclusive, eg any OCN may wish to make additional samples to meet its regional need. Further guidance for OCNs and Centres on standardisation can be found on the NOCN website  HYPERLINK "http://www.nocn.org.uk" www.nocn.org.uk 4.7 Have administrative systems that will enable N/OCN requirements to be met promptly, accurately and securely The Centre must ensure: Accurate and prompt administration of all course, qualification and learner registrations in accordance with the published deadlines Accurate record keeping of all course, qualification and learner registrations Prompt distribution of certificates to all learners Appropriate documented security arrangements for storage of external assessments or examination papers Adherence to examination/external assessment venue criteria and invigilation requirements which are listed in the relevant qualification handbooks. 4.8 Document the respective roles, responsibilities and accountabilities of each partner/sub-contracted service, with clear lines of communication between the partners, where a centre is part of a partnership agreement between organisations The Centre must have an appropriate and effective system for the management of all partners or sub-contracted services. All policies and requirements referred to in this application will apply to any partnership and/or sub-contracted service. The Centre is also responsible for ensuring that these policies and requirements apply to any satellite site affiliated to the Centre for example remote assessment sites or delivery points. 4.9 Inform N/OCN immediately if they are aware that a candidate has particular requirements that will need to be considered as requiring reasonable adjustments or special consideration NOCNs policy on assessment is to give all learners equal access and opportunity to demonstrate their achievements. This is to ensure that arrangements are made to take account of particular requirement, without giving unfair advantage over other learners. Further guidance regarding Reasonable Adjustments and Special Considerations is contained within the NOCN Reasonable Adjustments and Special Considerations policy which is available at page 171 of this guide. 4.10 Report to N/OCN any suspected malpractice involving candidates, centre staff or any other party Malpractice is any action which threatens the integrity of the assessment and certification of the NOCN award of credit. It covers those actions which might come under the headings of non-compliance, maladministration or professional misconduct. Further details can be found in the NOCN Code of Practice, Suspected Malpractice policy which is available at page 182 of this document. NOCN reserves the right to withhold the issuing of results of assessment while investigations are ongoing. Depending on the outcome of the investigation results may be released or permanently withheld. 4.11 Keep complete and accurate records, for at least three years from the end of year to which they relate, for all qualifications and make these available to N/OCN on request Centres are required to retain the following records: Name of learner, date of birth, contact address Title and accreditation number of each qualification and unit studied Name(s) of assessor(s) Assessment records, including assessment decision and reason for decision Name(s) of internal verifier(s) Internal verification reports. 4.12 Agree to abide by all reasonable stipulations by N/OCN concerning the use of their logos The Centre must gain prior permission in writing to use the N/OCN logo from the regional OCN. The logo may not be used by Centres on stationery or any general promotional material. However it is possible to use the logo on promotional material that relates directly to NOCN qualifications or N/OCN accredited programmes. Once agreed the Centre is able to use all the logos that they are sent provided that they replicate the logo in line with NOCN guidance. This guidance note will accompany the logos to the Centre. Agree to provide N/OCN and the regulatory authorities, on reasonable notice, with access to premises, people and records as required. Agree to fully co-operate with their monitoring activities, including but not limited to providing access to any premises used (including satellite sites). This information is self explanatory but if any clarification is needed then please contact your regional OCN. 4.14 Comply with all relevant law and regulatory criteria as updated and amended from time to time Any changes to the regulatory criteria that a centre is expected to adhere to would be communicated to the Centre via N/OCN. Centres are expected to be aware of and comply with other changes to the legal framework which may affect their N/OCN activity. For example, changes in Health and Safety legislation, employment practices, disability discrimination etc. 4.15 Have effective communications systems in place both internally and with N/OCN, and with learners It is the responsibility of the Centre to ensure all contact names provided to the OCN are kept up to date and that relevant information is communicated to staff and learners as appropriate. Agree to the prompt payment of all invoices relating to the accreditation process in line with N/OCN annual published charges. For providers in Wales these charges will be issued by OCN Wales. These are available at page 189 of this document. 4.17 Accept that if the Centre defaults on the commitments made in this application it may lead to the removal of its recognised status N/OCN will be entitled to terminate this agreement by summary notification if at any time the following events occur: The Centre acts in any way which may bring into disrepute the name and reputation of NOCN and/or the OCN The Centre does not allow access, on reasonable notice, to premises, people and records as required The Centre does not adequately respond to issues raised in Quality reports which affect the security of the award of credit The Centre makes use of any intellectual property rights of NOCN or the OCN other than as permitted by the contract with the OCN The Centre ceases to trade or becomes insolvent or it, or its assets, become the subject of receivership, administration or liquidation or any other form of arrangement with creditors The provider is in breach of its confidentiality obligations to NOCN and/or the OCN. The Awarding Body will impose sanctions where necessary to ensure that requirements of the Centre Recognition Agreement are met. Sanctions could vary from the imposition of conditions on continued approved status to withdrawal of recognition. The level of sanction imposed will depend on the nature of the Centres non compliance in relation to the: Quality of provision/qualifications Interests of the learner In cases of serious breach of the agreement, for example, in relation to security of assessment, NOCN will withdraw Centre Recognition, in other cases, conditions will be put in place and monitored by the OCN. The Centre will be supported by their OCN Officer to address the areas for concern identified. In cases of serious breach, and at its discretion, NOCN will inform the regulatory authorities of any breach, which it deems may impact beyond the Awarding Body to other Awarding Bodies and/or the regulatory authorities. In all cases the Awarding Body will endeavour to ensure the security of learner achievement. Note: Details of the sanctions policy is being developed through the Quality Group and will be available on the NOCN website.      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